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Privacy Policy

At Zacon, we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information in the context of our mine operations and safety equipment services.

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1. Information We Collect

We collect information to provide better services and ensure workplace safety standards are met. This includes:

  • Contact Information: Name, job title, company name, email address, and phone number.

  • Operational Data: Information regarding mine sites, equipment specifications, and safety requirements provided during consultations.

  • Technical Data: IP addresses, browser types, and cookies collected when you visit our digital platforms.

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2. How We Use Your Information

Zacon uses the collected data for the following purposes:

  • Service Delivery: To process orders, manage equipment maintenance schedules, and provide technical support.

  • Safety Communications: To send critical updates regarding safety standards, equipment recalls, or operational best practices.

  • Marketing & Improvements: To refine our product offerings and send relevant industry insights (which you may opt out of at any time).

  • Compliance: To meet legal and regulatory requirements specific to the mining and industrial sectors.

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3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third parties in these limited circumstances:

  • Service Providers: Logistics and technical partners who assist in delivering or maintaining your safety equipment.

  • Legal Necessity: When required by law or to protect the safety and rights of Zacon, our employees, or the public.

  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity under the same privacy protections.

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4. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encrypted communications and secure access controls for all sensitive operational data.

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5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate information.

  • Request the deletion of your data, subject to legal retention requirements.

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6. Contact Us

For questions regarding this Privacy Policy or to exercise your data rights, please contact our compliance team at:

Email: info@zacon.ca

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